Fit with Mark, LLC ("Fit with Mark," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit fitwithmark.com (the "Website"), submit a form, request a consultation, subscribe to communications, or otherwise interact with us through the Website.
By using the Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
Your name
Email address
Phone number
Fitness, health, and wellness goals
Health concerns or conditions you choose to disclose
Information you provide when requesting a consultation or completing a questionnaire
Communications you send to us
You are not required to provide health information simply to browse the Website. However, certain information may be requested when you voluntarily inquire about our coaching services so that we can better understand your circumstances and goals.
This Privacy Policy covers information collected through the Website. Additional information that may be collected after you become a client, including photographs, body weight, measurements, progress information, or coaching records, may be governed by additional agreements or notices provided as part of the coaching relationship.
2. Information Collected Automatically
When you visit the Website, certain information may be collected automatically through cookies and similar technologies, including:
IP address
Browser and device information
Pages visited
Time spent on the Website
Referring websites or sources
General interaction and usage information
We may use website analytics, advertising, and similar technologies to understand how visitors use our Website, improve its performance, measure marketing effectiveness, and provide relevant advertising.
The specific technologies and service providers we use may change over time.
3. How We Use Your Information
We may use information collected through the Website to:
Respond to inquiries and consultation requests
Determine whether our coaching services may be appropriate for you
Communicate with you about Fit with Mark services
Provide information, educational content, offers, and promotional communications when permitted
Personalize your experience and communications
Operate, maintain, secure, and improve the Website
Analyze Website usage and marketing performance
Prevent fraud, abuse, or security incidents
Comply with applicable laws and legal obligations
We do not use information you voluntarily provide about health concerns for unrelated advertising purposes.
4. Email and Marketing Communications
If you subscribe to our content, request information, or otherwise consent to receive promotional communications, we may send you emails about fitness, nutrition, coaching, educational content, offers, and Fit with Mark services.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications or by contacting us.
Unsubscribing from promotional communications does not necessarily prevent us from sending non-promotional communications related to an inquiry, service, transaction, security issue, or other ongoing relationship.
U.S. commercial email rules require senders to provide recipients with a way to opt out of future marketing emails and to honor qualifying opt-out requests.
5. Text Messages
If you separately consent to receive SMS or other text messages from Fit with Mark, we may use the phone number you provide to send communications consistent with that consent.
Consent to receive marketing text messages is not a condition of purchasing our services. Message and data rates may apply.
You may withdraw consent to marketing text messages using the opt-out instructions provided in those messages.
We do not sell or share mobile phone numbers or SMS consent information with third parties for their own marketing or promotional purposes.
6. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to operate the Website, remember preferences, understand Website usage, improve our services, and measure or support advertising campaigns.
Some of these technologies may be provided by third-party service providers.
Because our use of analytics and advertising technologies may evolve, the specific technologies used on the Website may change from time to time.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies or tracking technologies.
7. How We Share Information
We may disclose personal information to service providers that help us operate our business and Website, such as providers of:
Website hosting and customer relationship management systems
Email and communication services
Website analytics
Advertising and marketing technology
Information technology and security services
Professional services
These providers may process information on our behalf to perform services for us.
We may also disclose information where reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or safety, investigate fraud or misuse, or in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.
We do not sell personal information for money.
8. Health Information
Information about health concerns that you voluntarily provide through a consultation or inquiry may be sensitive.
We use this information primarily to understand your circumstances, goals, and whether our coaching services may be appropriate for you.
Fit with Mark is a fitness coaching service and is not a medical provider. Information submitted through the Website should not be used as a substitute for medical advice, diagnosis, or treatment.
Please do not provide more sensitive health information through Website forms than is reasonably necessary for your inquiry.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, fulfilling legal obligations, resolving disputes, enforcing agreements, and protecting our legitimate business interests.
Retention periods may vary depending on the type of information and why it was collected.
10. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
11. International Visitors
Fit with Mark operates online and may serve individuals in multiple countries.
If you access the Website from outside the United States, your information may be processed or stored in the United States or other countries in which our service providers operate.
Those countries may have data protection laws that differ from those in your country of residence.
Where applicable law provides you with specific privacy rights, we will endeavor to honor valid requests as required by that law.
12. Your Privacy Choices and Rights
Depending on where you live, applicable law may provide rights regarding your personal information, which may include the right to:
Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Withdraw certain consents
Object to or restrict certain processing
Opt out of certain marketing communications
Request information about certain disclosures or uses of your information
These rights are not absolute and may be subject to exceptions under applicable law.
To make a privacy request, contact us at [email protected].
We may need to verify your identity before processing certain requests.
13. Third-Party Websites and Services
The Website may contain links to websites, platforms, or services operated by third parties.
Fit with Mark is not responsible for the privacy practices, security, or content of third-party services. We encourage you to review their privacy policies before providing them with personal information.
14. Children's Privacy
The Website and Fit with Mark coaching services are intended for adults aged 18 and older.
We do not knowingly collect personal information through the Website from children under 18. If we learn that we have collected such information, we will take reasonable steps to delete it.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technologies, services, or legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
16. Contact Us
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, contact:
Fit with Mark, LLC
Email: [email protected]